24x7 Global Support |
|
| Phone |
| 0011 800 7366 1000* |
from within Australia
(international free call number) |
| +1 212 736 6130 |
from outside Australia |
|
| Hours of Operation |
24 hour coverage, 365 days a year for severity
1, production down situations and Level 1, best-effort support for all other issues. |
| Languages |
English Only |
| Eligibility |
InfoResponse Extended and Premium customers. This includes what were previously known as Silver and Gold InfoResponse customers. |
Asia Pacific Regional Support Center Weekday Holidays for:
2010
- Fri., 1 January, 2010 - New Year's Day
- Tue., 26 January, 2010 - Australia Day
- Mon., 8 March, 2010 - Labour Day - Victoria (Melbourne)
- Fri., 2 April, 2010 - Good Friday
- Mon., 5 April, 2010 - Easter Monday
- Mon., 26 April, 2010 - Anzac Day Observed
- Mon., 14 June, 2010 - Queen's Birthday
- Mon., 4 October, 2010 - Labour Day - NSW (Sydney)
- Wed., 3 November, 2010 - Melbourne Cup Day (Melbourne)
- Mon., 27 December, 2010 - Christmas Day Observed
- Tue., 28 December, 2010 - Boxing Day Observed
|